Incident Detection and Response
Incident Response Process
Harmony implements a protocol for handling security events which includes escalation procedures, rapid mitigation and post mortem. All employees are informed of our policies.
Framework requirements this speaks to
- ISO 27001 A.5.24 (incident management planning)
- ISO 27001 A.5.27 (learning from incidents)
Framework references are indicative: they show which requirement a control speaks to, so you can line it up against your own checklist. The authoritative mapping is the one in our SOC 2 report and our ISO 27001 Statement of Applicability, both available under NDA.
Need the evidence behind this?
Our SOC 2 report and ISO 27001 Statement of Applicability are the authoritative record. Both are available under NDA, by email - we do not host them as downloads.